Dates: 21st November 2024 – 5th January 2025 (closed 25th December)
OPENING TIMES:
21st November – 22nd December
Monday – Wednesday: 12.00 – 20.00
Thursday – Friday: 12.00 – 22.00
Saturday and Sunday: 10.00 – 22.00 23rd December – 5th January (closed 25th December)
10.00 – 22.00 each day
Dundee’s Christmas is located in City Square, directly outside the Caird Hall.
Entry into all Dundee’s Christmas sites is free! You can pre-book a selection of rides and activities online in advance such as Ice Skating, the Santa Experience and the Funfair. All rides, including those bookable online, can be paid for at the point of entry. Our staff will be on hand to help.
Please bear in mind that each site is cashless, so card payments only.
The Dundee’s Christmas site is cashless with card payments only.
You can purchase tickets for Dundee’s Christmas Ice Skating and Dundee’s Santa Experience from our website. For these ticketed events, we always recommend pre-booking to avoid disappointment.
As per our T&Cs our tickets cannot be refunded.
We have a dedicated buggy park adjacent to Skate Hire.
Valuables are left at your own risk and Dundee’s Christmas cannot take responsibility for any lost items.
Yes, the site has accessible toilets with baby change facilities available.
If you have lost an item, please make yourself known to a member of the Dundee’s Christmas Team who will do their best to assist you. If you find any lost property on our sites, please hand it to a member of staff.
There is no parking at the Dundee’s Christmas site. You can find all information regarding nearby parking facilities here.
We encourage all our patrons to use public transport where possible.
All children must be accompanied by an adult. Children must be supervised by an adult at all times.
Yes, Dundee’s Christmas is fully accessible and there are accessible toilet facilities on-site.
Your dog is welcome to visit us but must be kept on a lead at all times. Unfortunately, dogs are not permitted in the Santa Experience.
We have security teams working across the event sites to monitor and assist in maintain public safety and preventing crime and disorder. If you see anything suspicious or that you find uncomfortable, please report it to our security team.
It is always your responsibility to keep your personal possessions safe. Dundee’s Christmas will not be held liable for the loss, damage or theft of any items. By attending Dundee’s Christmas you consent to being filmed by either motion or still photography and sound recording for the purpose of safety and monitoring at the event sites.
CCTV will be in operation across the event sites for the purpose of public safety and crime prevention. For further information, please contact hello@dundeeschristmas.co.uk
Dundee’s Christmas is outdoors in the Scottish winter elements. Make sure to wrap up warm and cosy. Waterproofs are always advised. Please try not to bring umbrellas.
We will be open whatever the weather unless we experience high winds or heavy snow that may be dangerous to the public. If this rare occasion occurs, we will notify people via our social media channels and anyone with pre-purchased tickets will be notified directly.
Dundee’s Christmas Bar operates on the Challenge 25 Policy. Visitors cannot bring in their own alcohol and random security bag checks will be carried out at entrance points. Alcoholic drinks purchased on site must not be taken outside of site and must be consumed or disposed before leaving the site. Dundee’s Christmas promotes responsible drinking at all times.
Off sale: closed sealed alcohol bought as gifts or shopping can be taken offsite if purchased from one of our stalls. Once purchased it cannot be opened and consumed within the site, security reserve the right to confiscate.
If you have any feedback or want to get in touch, please contact us on hello@dundeeschristmas.co.uk and our team will get back to you.
